What makes us different?
As large employers ourselves, GK and Musson were dissatisfied with the value we received in exchange for our monthly group health and life insurance premiums – so we decided to do something about it.
We created Canopy, fuelled by first-rate technology purposefully designed around the needs of Jamaican employers.
At Canopy we combine the sincerity of old-school customer care and the efficiency and simplicity of modern technology to deliver a hassle-free group insurance experience.
Customer care that actually cares
We are a people first company
which is why having an old-school approach to customer care is so important to us. We understand that your employees access insurance in their most vulnerable moments and we want to ensure that they feel cared for every step of the way.
Our 24/7 Customer Care team is comprised of trained healthcare guides who are eager to help your employees navigate the details of their plan benefits and provide timely responses to any lingering questions
We believe in the power of technology to drive things forward, but nothing can replace the human element when it comes to delivering top notch customer care.
Endless paperwork is now a thing of the past
No one likes unnecessary paperwork
We built a company fueled by world class technology, which allows us to run a leaner, more efficient operation. In the age of instant everything, why should you or your broker wait for your insurance company to action critical items? At Canopy we provide direct access to innovative Online Portals that put you, your broker and your emplpoyees in the driver’s seat.
Our technology philosophy is simple, “help others, help themselves”, through canopy’s desktop and mobile friendly web portals you can:
- Control your own eligibility lists
- View claim status and benefit balances
- Upload claims
- Gain access to automated and customized reporting on cost trends for your employee group
Find out if canopy is right for you.
Empowering your employees to use their benefits wisely
Health benefits are precious – we help ensure your members benefits are not being wasted or abused.
We actively engage with your members through modern communication channels and provide them with member- specific information aimed at helping them save money. Canopy can send confirmation emails and texts to members in real time to ensure they know when their benefits are being accessed. Where possible, we make cost-saving recommendations, such as estimated savings associated with government-sponsored programs like NHF.
Around the clock cost containment
We work for you – not the other way around
It would be easy to just show up during enrollments and renewals, but that’s simply not the Canopy way. We take a hands-on approach between enrollment and renewal to help you contain costs.
We work behind-the-scenes to actively manage your employees benefit plans. Our data platforms allow us to gain insights on plan utilization and use specialized analysis to highlight cost saving opportunities. We provide automated reports to help you understand your cost structure, in addition to providing customized recommendations to help mitigate cost escalation before the dreaded renewal notice.